This website has been launched in the midst of the COVID-19 pandemic. The information we provide is pertinent to any crisis, and notably appropriate for businesses and people in this particular crisis.
There are three dimensions to surviving and thriving: the well-being of your company, the well-being of yourself, and the well-being of your people. Thus our Survive and Thrive workbook is uniquely divided into two parts: Business Resilience and Personal Resilience.
Business Resilience is the first part of the workbook. It depends not only on your internal assets, people and processes, but also on the reliability of the many outside people and businesses on which your company is dependent. More generally, a company’s business resilience also depends on the nature and predictability of its business eco-system, including general business conditions, financial markets and governmental institutions. The list of matters that need to be considered is long, and the process requires disciplined methodology and diligence. The lifeblood of any organization is of course cash, so cash position and cash flow are the ultimate framework for the first part of the workbook.
The second part is Personal Resilience. In this website and our workbook, we use the term “personal resilience” as it is used by psychologists:
“Psychologists define resilience as the process of adapting well in the face of adversity, trauma, tragedy, threats, or significant sources of stress—such as family and relationship problems, serious health problems, or workplace and financial stressors. As much as resilience involves ‘bouncing back’ from these difficult experiences, it can also involve profound personal growth.” (American Psychology Association)
Our approach to personal resilience is based on the work of a group of distinguished psychologists and is comprised of seven thoughtful steps. People in a crisis who take advantage of these seven steps are likely to move in the direction of desired outcomes. Therefore, we will rarely deal with physical considerations (such as health, food, shelter and clothing) or with personal finances. We recognize of course that they can affect mental and physical health, and that mental health has great effects on physical health and the ability to provide the necessities of living.